The Town Clerk (TC) is the Chief Executive Officer (CEO) for the City. The Office of the Town Clerk exists to provide leadership, guidance, strategic management and coordination of all Council activities. It carries out executive functions of the council including that of His Worship of the Mayor and the Town Clerk. Units or sections that report directly to the executive head and not through another directorate are the Public Relations, Procurement, Internal Auditing Section and Information Communication Technology Unit.  Furthermore, it will interpret Government policies into implementable programmes and projects in the context of the National Decentralisation Policy.

  • The Office of theTown Clerk

The office of the Town Clerk serving as the institution’s Chief Executive Officer CEO assumes the oversight responsibility of the day-to-day operations of the Local Authority and spearheading the delivery of developmental programs within the district.

  • Internal Audit Section

The Internal Audit Section serves as a pivotal mechanism for maintaining operational integrity within the Local Authority. This section is responsible for developing and implementing checks, and controls, conducting risk assessments, and overseeing management procedures both at policy level and operations. Regular audits are carried out to ensure compliance with existing legislation and enhance operational efficiency. The findings from these audits are compiled into comprehensive reports, which are then presented to the executive head of the Local Authority and the Audit Committee for review and recommended action.

  • Procurement Section

The Procurement Section, as a critical component of the institution, is responsible for overseeing and managing all procurement processes. This section ensures that all purchases of goods and services are conducted per established policies, legislation, and procedures promoting transparency, fairness, and cost-effectiveness. Regular compliance controls are performed to verify adherence to procurement guidelines and to identify areas for improvement. The Procurement Section plays a vital role in supporting the institution’s operations and strategic objectives and in the delivery of the CDF project procurement and delivery.

  • Public Relations Section

The Public Relations Unit is crucial in managing and disseminating information to the citizens. The unit is responsible for the strategic communication processes that build mutually beneficial relationships with the public as the face and the mouthpiece of the Local Authority.

The Public Relations Unit handles various public functions and events for the LA including anticipating, analyzing, and interpreting public opinion, perceptions, and attitudes toward the council. It drafts strategies that use free or paid media, print or electronic to counteract information gaps and conduct sensitizations on council and developmental projects and operations.

Responsible for drafting and distributing press releases, planning and executing special public outreach and media relations events, and developing a crisis public relations strategy. It also handles the council’s social media presence and responds to public reviews on social media websites.

In essence, the Public Relations Unit is instrumental in maintaining a positive reputation of the council and fostering a strategic relationship with the public, prospective partners, investors, employees, and other stakeholders.

  • Information Communications Technology Unit

The section is responsible for providing support services to the operations of the Local Authority in the area of ICT services to enhance service delivery and optimize operations. Some of the key responsibilities are:

  • Design and Administration of Computerized Systems.
  • Provide Training to staff.
  • Research and Development.

The role of planning department is to plan the overall layout of the district, upgrading of shanty areas to modern standards, setting up of township boundaries, coming up with standard building plans which have to be adopted by everyone building, land distribution, processing of title deeds, HIV/AIDS, gender and human rights sensitisation, and community development activities. Through the section of public health, ensure a clean, healthy and green environment.

 

Town Planning

The Town Planning Section executes town planning strategies to achieve a harmonious and acceptable urban environment. The key responsibilities under this section include:

    • Design of local Area plans.
    • Numbering of Plots
    • Forward Planning.
    • Coordination of transport routes and bus stations to optimise city planning.

Survey Section

The section is responsible for guiding land boundary limits. Some of the major tasks are:

  • Placement and Re-Establishing of property boundaries.
  • Road marking.
  • Preparation of survey diagrams.
  • Preparation of survey reports.
  • Management of Geographical Information Systems (GIS)

 

Social Economic Planning

The section is mandated to undertake socio-economic planning to enhance the implementation of Council developmental plans and programs. Key responsibilities include:

  • Development Planning.
  • Capacity building.
  • Project Proposals.
  • Coordinate Constituency Development Fund (CDF) activities
  • Monitoring and Evaluation.
  • Research.

Environmental Planning

The section is mandated to with the responsibility of mainstreaming environmental concerns in development plans and programs to enhance sustainability. Key responsibilities include:

  • Preparation of Environmental Assessment Reports.
  • Environmental Profiling.
  • Preparation of Environmental Briefs.
  • Conduct Environmental Education.
  • Monitoring and Evaluation.
 

The Public Health Department safeguards the health of the community by preventing, controlling and eliminating diseases. Additionally it is mandated with solid waste management and the delivery of targeted health education to help people live longer and healthier lives.

Mandate

Our core mandate is drawn from the Food Safety Act No. 7 of 2019, Local Government Act No. 2 of 2019, Solid Waste Regulation and Management No. 20 of 2018, Liquor Licensing Act No. 20 of 2011, and the Public Health Act Cap 295 of the Laws of Zambia. 

 

These pieces of legislation employ the department to deliver district-wide programmes and projects to prevent, control, and eliminate diseases, enforce Environmental Health, Port Health, Food, and Drugs policies to reduce outbreak risks. They also mandate us to inspect food outlets, workplaces, and public nuisances. To uphold health standards Run awareness campaigns and enforce the Public Health Act through community education Execute pest and vector control operations Manage cemeteries, crematoria, and burial services for safe, sanitary disposal of human remains.

 

Key Services

Disease Prevention & Control
• Community health screenings
• Vaccination drives and outbreak response
Environmental & Port Health
• Waste-management guidelines
• Ship and border health inspections
Food Safety & Workplace Inspections
• Routine audits of restaurants, markets, and factories
• Compliance certification

Public Awareness & Education
• Workshops, school programmes, and media campaigns
• IEC materials and behaviour-change initiatives

Pest & Vector Management
• Mosquito, rodent, and vector surveillance
• Spraying and community clean-up events
Funeral & Burial Services
• Cemetery administration and plot allocation
• Crematorium operations and mortuary support

The role of this department is to facilitate engineering services such as; feeder roads, borehole drilling, inspection of buildings, scrutinizing building plans to make sure it’s the required standard, providing burial site, fire brigade services, maintenance of plant and machinery,

The department administrates all housing related services.  It integrates Human Settlements acts as an agent for Provincial Government and is working with them to achieve their vision, to develop sustainable integrated human settlements.  The department is also responsible for planning and implementation of various social services in low income groups, management of social amenities and recreation facilities run by the Local Authority. 

The Department is responsible for the provision of the following.
  • Community development services and Social Protection Programs.
  • Management and upgrading of unplanned settlements and Housing Services.
  • Administration of Bus Stations and Markets.
  • Responsible for the provision of Library Services, Sports and recreation activities and Skills development.
The department is headed by the DHSS who is responsible for five section heads as listed.

 

Community Development Sections

This Section is headed by the CDO and is responsible for the following main functions.
  • Facilitate the mobilisation of communities in community development activities.
  • Coordinate and implement social protection programs. (GBV, Child abuse, early marriages, teen pregnancies and other cross-cutting issues)
  • Implement skills development to enhance the availability of skills in communities.
  • Coordinate the development of community sports in the district.
  • Facilitate the provision of early childhood education and adult literacy.
  • Registration and management of community voluntary organizations.

Peri-Urban and Housing Section

  • Coordinate the upgrading of unplanned settlements in the District.
             i) Lobby for improved housing units.
             ii) Facilitate acquisition of occupancy licenses.
             iii) Facilitate the access to water and other social amenities.
  • Manage the squatter settlements in the district.
  • Manage Council properties and housing data needs in the district.
 
Markets and Bus Stations Section
  • Manage bus stations and markets to facilitate smooth operations and enhance revenue collections.
  • Easing the mobility of people and goods
  • Allocation of market stands.
  • Provision of services such as water, sanitation and security to market users.
  • Manage bus stations and markets to facilitate smooth operations and enhance revenue collection. 

 

Library Services Section

  • Provide Library information services to support research.

Finance Department is responsible for effective and efficient mobilisation and prudent utilisation of financial resources in order to enhance smooth operations of the council in the city of Livingstone. It has five (5) sections as follows:

  1. Revenue: The section is responsible for effective and efficient collection of all revenues due to the Council in order to finance Councils operations.
  2. Accountancy: This section is responsible for; Management of budget preparation process and maintenance of books of accounts for prudent utilisation of resources and timely production of financial reports for both internal and external users in order to facilitate decision making.
  • Information Technology: Management of all database activities including their security requirements in order to enhance performance and business continuity, Effective installation and management of IT infrastructure in order to enhance operations and Effective co-ordination and management of the provision of online services in order to improve service delivery.
  1. Technical: Co-ordinating the timely production of financial reports for both internal and external users in order to facilitate decision making and Effective management and maintenance of the assets register in order to determine the value of and safeguard council assets.
  2. Expenditure: This section is responsible for; Effective monitoring of expenditure in order to ensure compliance with the council’s budget and Effective management of the payroll in order to ensure that expenditure on personal emoluments is contained within the budget limits

The directorate is headed by a Director who is responsible for the sections/units that fall under the department. The units that fall under the directorate are Human Resources, General Administration, Registry, Committee, and Police.

 

Human Resource Section

The Unit is responsible for personnel and establishment management. It provides strategies for the acquisition, utilization, improvement, and retention of an enterprise’s human resources. Other responsibilities for the unit are:

  • Conducting performance appraisal.
  • Conduct performance management.
  • Conduct staff audit.
  • Carry out orientation and induction programs.
  • Management and interpretation of the conditions of service.
  • Management of employee relations.
  • Prevention of industrial relations.

 

General Administration Section

This unit is responsible for the general administration and running of the day-to-day office operations. The following are some of the functions/services:

  • Facilitate the solemnizing of marriages
  • Procure of office furniture and equipment.
  • Promote staff health and safety in the council. Identify the number of sick people as well as visit the visit. Identify prone risk areas.
  • Transport Management. Manages effectively the availability of transport to facilitate staff mobility and transportation of materials and equipment.
  • Licensing and insuring. Facilitate the licensing and insurance of all vehicles for Mongu Municipal Council.
  • Office accommodation. Provide timely provision of office space for officers to create a conducive work environment.
  • Management of clerical services.
  • General maintenance of office spaces and surrounding.

 

Committee Section

The committee section plays the role of secretariate in all council meetings. Their role is to document and minute all meetings a from Management meeting, various committees and the full council meeting.

 

Registry Section

Responsible for records management and filling of council records and correspondences.

 

Council Police Section

The unit is responsible for Community police, Maintain Security, and Law and order. Facilitate for Security measures, Law, and order in the Council

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